NOTICE TO CUSTOMERS

At approx. 8:30am on Monday morning one of our dedicated servers became the victim of a DDoS (Distributed Denial of Service) Attack. Without notice or reason, the ‘49’ server was hit with millions of bogus requests, in an effort to gain control.

The security measures in place by our Hosting Provider and ourselves prevented any ingress to the server, but did result in a disruption of all the websites and some email services to clients on this server.

Once the threat was identified we had to change the IP address of the server and then reset various values of over 250 websites. For those companies whose domain names we manage this has been done. For the other sites, we will be contacting them as soon as we are able.

If your email is not working PLEASE DO NOT EDIT YOUR SETTINGS until you have spoken to us.

Though not responsible for the attack, we would like to apologise for the disruption caused to your services over the last 36 hours. We believe that the team worked diligently to help minimise this and will continue to monitor the situation.
We thank you for your patience and understanding.